GuideStar
Mission
Established in 2006, The Foundation for Animal Care and Education (FACE) is a not-for-profit 501(c)(3) public charity, whose mission is to enhance and preserve the quality of life of animals by providing access to necessary medical care and education. Based on established criteria, FACE provides financial grants through close to 200 veterinary partners for animal owners who are unable to partially or fully cover the cost of their pet's emergency or critical care.
Ruling year info
2007
Executive Director
Ms. Stash McCollough
Main address
10505 Sorrento Valley Road Suite 175
San Diego, CA 92121 USA
Contact Information
Contact
Email contact available with a Pro subscription
Fundraising Contact
Annamarie Miracle
Director of Philanthropy
Fundraising contact phone: (858) 450-3223
[emailprotected]
Physical Address
10505 Sorrento Valley Road Suite 175
San Diego, CA 92121
Payment Address
10505 Sorrento Valley Road Suite 175
San Diego, CA 92121
International Address
10505 Sorrento Valley Road Suite 175
SAN DIEGO 92121-1618
International tel:
Donation Payable
Legal name of organization: Foundation for Animal Care and Education
EIN for payable organization: 20-5333261
EIN
20-5333261
NTEE code info
Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)
Veterinary Services (D40)
Other Services (D60)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
SOURCE: Self-reported by organization
The Problem: Economic EuthanasiaEach year, many animals are brought to their veterinarian with life-threatening conditions. Sadly, many owners cannot afford the critical care their beloved pets need to survive. They are left with one choice—euthanasia. When faced with a sudden and costly medical emergency, many are faced with the difficult decision of euthanasia simply due to cost of treatment.
Our programs
SOURCE: Self-reported by organization
What are the organization's current programs, how do they measure success, and who do the programs serve?
Save-a-Life Program
FACE provides financial grants to more than 200 partner veterinary hospitals for pet owners who cannot afford the cost of their pets' critical or emergency veterinary care. Grants are awarded only for patients with immediately life-threatening conditions with a good prognosis if treated. Additionally, pet owners must provide proof of financial hardship and partner hospitals must provide a 25% discount. FACE responds to complete grant applications seven days a week in an effort to ensure that ill or injured animals are tended to as quickly as possible.
Population(s) Served
Economically disadvantaged people
Military personnel
Retired people
Unemployed people
Veterans
Humane Education Program
FACE hosts several educational, animal-focused classes for youth in the San Diego community. Classes cover topics such as basic animal care, interpreting animal behaviors and cues, the importance of spay and neuter, how to safely approach a dog (where students get to "meet and greet” a trained therapy dog), and even careers in various animal fields, which includes a tour of the 3-story, 26,000 sq. ft. Veterinary Specialty Hospital in Sorrento Valley. FACE is thrilled to offer these classes as a free service to the community with the hope to inspire a sense of interest and compassion for animals in our local youth.
Population(s) Served
Children and youth
Adolescents
Community Outreach Program
FACE serves San Diego's very low-income and homeless pet owners by providing resources for veterinary assistance, free veterinary exams and pet supplies at quarterly clinics.
Population(s) Served
Economically disadvantaged people
Homeless people
Where we work
Photos
Taz, one of our success stories!
Videos
Saving Pets and Helping Families
Luis & Jax: Best Friends & Heroes
Our results
SOURCE: Self-reported by organization
How does this organization measure their results? It's a hard question but an important one.
Number of pets assisted
Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Save-a-Life Program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
FACE's Save-A-Life saves pets from economic euthanasia by providing grants to assist with the cost of emergency and critical veterinary care for pets with life-threatening conditions.
Number of veterinary partners
Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Save-a-Life Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
FACE's veterinary hospital partners generously discount their services by 25% for FACE cases, allowing us to leverage our funding to save even more lives.
Number of other pet owners assisted (Community outreach and referrals to other resources)
Totals By Year
Population(s) Served
Adults
Related Program
Community Outreach Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
FACE provides donated food and pet supplies. If a pet owner does not qualify for assistance from FACE, we provide them with a list of referrals for other organizations and/or veterinary hospitals.
Number of students reached through humane education
This metric is no longer tracked.
Totals By Year
Population(s) Served
At-risk youth
Related Program
Humane Education Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
FACEs Humane Education program cultivates awareness toward the ethical treatment of animals and helps at-risk youth see the similarities between themselves and the animals who share our world.
Goals & Strategy
SOURCE: Self-reported by organization
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
FACE's Save A Life Program was created to address the tragedy of economic euthanasia. What started out as a beautiful vision to stop the surrender and euthanasia of beloved family pets has become a supportive center where families in crisis can get a helping hand to save their pets' lives. FACE grantees are typically low-income families, senior citizens, veterans, military families, students, disabled individuals, or hard-working families and individuals who struggle to survive paycheck to paycheck. With a tagline of “Saving Pets and Helping Families," FACE's work is just as important for the animals we save as it is for the families who are spared the heartbreak of losing their best friend. Our goal is to save as many lives as possible within our community, giving pets a second change at life and helping families avoid the heartbreak of "economic euthanasia." Our goal is also to educate the public (including youth) about responsible pet ownership and the importance of preventative care for their pets.
What are the organization's key strategies for making this happen?
The Foundation is working to expand its donor base so that it can provide more financial grants for veterinary procedures. FACE is striving to partner with more veterinary hospitals in order to increase its exposure in the community and to reach more in-need pet owners. In 2023, FACE expanded services to Hawaii to address the huge need there. FACE also hopes to continue expanding our Humane Education Program, which aims to get our local youth involved in animal welfare, as well as our Community Outreach Program which focuses on providing very low income families with needed pet supplies and resources.
What are the organization's capabilities for doing this?
FACE has been supported through grassroots fundraising and by several larger organizations both nationally and locally, including the Petco Foundation. We also have worked with nearly 200 veterinary hospitals in San Diego County, and 10 hospitals in Hawaii.
What have they accomplished so far and what's next?
We have accomplished our granting goals for money given and lives saved for the past several years, but we still have a lot of work to do. So many people are not aware of our existence, and there are many veterinary hospitals in the area that have not yet worked with FACE.
How we listen
SOURCE: Self-reported by organization
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection
Financials
Foundation for Animal Care & Education (FACE)
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Operations
The people, governance practices, and partners that make the organization tick.
- Board of directors
- Officers, directors, trustees, and key employees
- Highest paid employees
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Connect with nonprofit leaders
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- Compare nonprofit financials to similar organizations
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lock
Connect with nonprofit leaders
Subscribe
Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Foundation for Animal Care & Education (FACE)
Board of directors
as of 11/22/2024
SOURCE: Self-reported by organization
Board chair
Dr. Keith Richter
Ethos Veterinary (Retired)
Term: 2018 -
Keith Richter
Retired Veterinary Specialist
Cini Gannon-Robb
Community Volunteer
Dori Slater-Vance
Retired Veterinarian
Jarrett Bostwick
Spearhead Capital, LLC
Arash Sarlati
La Jolla Veterinary Hospital
Lana Hock
The Hock Group, R.W. Baird & Co.
Board leadership practices
SOURCE: Self-reported by organization
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
SOURCE: Self-reported; last updated 6/18/2024
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 06/21/2024
GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
Data
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
